The automobile market is increasingly competitive and businesses like yours are responding to demands with radical changes. To meet the expectations of challenging customers, we need to have a credible IT system that is fast, accurate and responsive.
However, when systems within a company are not integrated, business processes can become inefficient. The Dealership Management System (DMS) from Kanoo Consulting Services is designed to help organisations streamline their processes and unify their IT environments across brands, locations and geographies.
What is a DMS?
The KCS DMS is the most complete, open and integrated suite of business solutions developed on Oracle E-Business Suite. It provides an ERP platform to Automotive Dealers in a highly automated and integrated environment. As a flexible solution with robust functionality and real-time data, it lets you organise your business, improve employee efficiency and build more profitable customer relationships.
Procurement
Inventory & Planning
Warehouse Management
Customer Relationship Management
Sales Order Management
After Sales Service & Warranty Claims
Leasing Management
Finance
Human Resource & Payroll
Time & Labour
Vehicle Procurement & Sales
As an automobile dealer, you may face fluctuating demands, supply chain delays and scattered sourcing. Our solution provides procurement planning, forecasting, EDI exchange and financial accounting featuring:
Planning and Managing Vehicle Procurement
Smart and Effective Stock Management
CRM for Leads and Engagement
Planning and Achieving Sales Targets
Spare Parts Procurement & Sales
At the heart of a strong long-term customer relationship is a well-organised spare parts procurement and sales system. KCS DMS solution enables efficient sales order processing, scheduling and inventory management. Its custom-built industry specific planning module helps you maintain part stock and substitute stock tracking, resulting in better service, fast and precise spare parts delivery.
Complete Parts Procurement Process
Inventory Management
Parts Reorder Planning
Warehouse Management
Sales Order Process from Quote, Shipping till Invoicing
Systematic Vehicle Servicing
At the core of building customer loyalty is a completely satisfying service experience. Our DMS helps integrate each touch point within your service processes such as marketing, appointment scheduling, vehicle servicing, customer interaction, and vehicle completion/delivery. This ensures that you are emphasising value, convenience, and trust.
Digital Reception, reduced waiting time
Online Appointment for Service
Quick e-Check-in of Vehicles
Precise Scheduling and Allocation of Workshop Resources